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We aim to provide the best overall combination of service and low prices. Obviously everyone wants to get the best deal and save money, so we try to give you the lowest prices possible, however we don't want to compromise on our quality of service. In the event you find a product in stock elsewhere else, let us know, and wherever possible we'll match the price.


We regularly check prices of our competitors, and strive to ensure that there is no other major retailer who has consistently lower prices than us - wherever possible we'll match a genuine price from any UK dealer.


Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details such as your items amount that we need to be able to satisfy the order.

PLA is a trading name of LED RGB LTD and therefore transactions will appear under this registered company.

Our company reference number is: 8632637.


Our VAT registration number is: GB 194 7089 64

All transactions are processed through Paypal, the worlds safest internet payment systems. Paypal accept most payment methods such as Visa, Mastercard, Delta, Switch/Maestro, Solo, Visa Electron and American Express and does not require registration. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our payment service provider RBS. Payment is taken upon ordering.

We do not store credit card details nor do we share customer details with any 3rd parties.

We also except cheques as a payment option. However, we do require the cheque to clear in our account before we can send your order to you.

 
Back Orders If your item is not in stock, we will back order for you.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our payment service provider RBS. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products carry their manufacture guarantees.
Days of Operation:

Monday through Friday
9:00am to 5:00pm

Our Contact details:

Pro Lighting Accessories
Trough Laith Barn
Wheatley Lane Road
Barrowford
Lancashire
BB9 6QP

Tel: 07944 023256


Order Processing:

All orders can take up to four business days to complete subject to stock availability, but on most occurrences they are processed and shipped the same day.

If an item that you order is out of stock we will inform you via e-mail

We pride ourselves on our customer satisfaction, After sales and Support. Please feel free to contact us with any queries or reservations you may have.

Shipping Methods:

We ship to United Kingdom via Royal Mail Delivery service and World Wide via parcelforce.

Only our Priority delivery option is Guaranteed. All priority orders received before 4pm  will be guaranteed for 1pm the day after next. (eg. Orders on Monday before 4pm will be delivered no later than 1pm on Wednesday.)

Please be aware that we do not guarantee our first class, economy or International delivery services and these delivery times are subject to the Royal Mails time-scale once orders have been dispatched.

Any orders placed on a Thursday via priority delivery are NOT guaranteed to arrive on the Saturday. If a Saturday delivery time is required then please contact us as this can sometimes be arranged.

Priority Delivery 1-2 days (guaranteed)
First Class Delivery 1-3 days 
Economy Delivery 2-5 days

Returns Policy 

We will refund or replace goods that are received damaged before or on delivery, if we are notified by telephone or writing within 14 days of delivery. It is very important that any items that are said to be faulty are returned to PLA packed as they arrive to the customer, to ensure they are received unbroken for inspection and testing. No returns will be refunded or changed if sent back to the company in jiffy bags or un-boxed. All returns should be sent 2nd/1st Class Royal Mail unless otherwise stated. Please note the return of non faulty goods will incur a restocking charge of 10% (ex vat) plus the original delivery charge. Once returns are received  replacements will be dispatched or a refund at the discretion of the Company Management.

As all of our orders are packed and shipped promptly, It is important to make all cancellations known immediately. Any cancellations that have already been shipped will then fall into our returns policy. 
Pro Lighting Accessories (PLA) is a trading name of LED RGB Limited all rights reserved